Welcome to London Concierge Services, part of Deniz Corporate Entertainment Ltd. Your privacy is paramount to us, and this Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to safeguard your data.

1. Information We Collect

We collect various types of personal data to deliver and improve our services, including:

• Personal Information: Name, email address, phone number, and address, collected when you make a booking, request a service, or subscribe to our newsletter.
• Payment Information: Credit card details and other payment information to process transactions. We use secure, compliant payment processors, and do not store payment details ourselves.
• Service Usage Data: Details regarding the services you have engaged with to tailor our offerings and improve your experience.
• Technical Data: IP address, browser type, and usage patterns on our website to enhance functionality and security.

2. How We Use Your Information

We use the collected data to provide, maintain, and improve our services. Specifically, your information helps us:

• Facilitate bookings and personalize your experience.
• Communicate relevant updates, offers, or promotional materials (with your consent).
• Process payments and manage transactions securely.
• Comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. However, we may share data with:

• Service Providers: Third-party providers who assist in processing payments, delivering services, and other essential functions.
• Legal Authorities: Where required by law or to protect the rights, property, or safety of London Concierge Services, our clients, or others.

4. Data Security

We are committed to safeguarding your information and have implemented robust security protocols, including:

• Secure servers and data encryption to protect sensitive information.
• Regular monitoring of our systems to prevent unauthorized access or breaches.
• Employee access to personal data is limited to those who require it for service delivery.

5. Your Rights

You have rights regarding the personal data we hold. You can:

• Request access to the data we hold about you.
• Correct or update your information as needed.
• Request deletion of your data (subject to legal requirements).
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. Cookies are small data files stored on your device that help us improve our website and provide personalized services. You may disable cookies via your browser, but this may affect site functionality.

7. Changes to this Policy

We may update our Privacy Policy periodically to reflect changes in our services or legal requirements. We will notify you of any significant changes via our website or by contacting you directly.

8. Contact Us

For questions or concerns regarding your privacy or to exercise your data rights, please contact us:

London Concierge Services (Deniz Corporate Entertainment Ltd)
Email: Info@denizcorporateentertainment.co.uk
Phone: +44 7378 549 740

This policy aims to be transparent about how we handle your information and to provide you with choices and control over your data. Thank you for trusting London Concierge Services with your privacy.